Madison Lemen-Summer 2014
The Houston Zoo has over 6,000 resident animals for whom they caretake for their over 2 million guests per year. They strive to create outstanding guest experiences while providing educational and learning experiences.
Mission Statement: "The Houston Zoo provides a fun, unique, and inspirational experience fostering appreciation, knowledge, and care for the natural world."
Job Description: Provide exceptional internal and external guest service according to established guidelines. Greets and assists guests in a friendly and positive manner regarding Zoo offerings, prices, information and directions.
Requirements and Qualifications: Strong background in customer service positions.
Benefits: Wages were $9/hour, with free admission to the zoo and tickets for friends and family with tickets to the special exhibits as well.
Achievements: I learned about the inner workings of a high profile zoo from the animal aspects to the humans, such as how large scale animal care taking is coordinated and how safety issues are handled. I also was fortunate enough to learn a great deal about all of the resident animals.